Privacy policy

 

Privacy Policy

Last updated: 4/1/26

This Privacy Policy describes how Mini Pallets Australia (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.minipallets.com.au

Security of Your Personal Information

We take your security seriously. We comply with the Payment Card Industry (PCI) standards and do not store any credit card data.

For maximum security, we use an Extended Validation SSL certificate issued by Geotrust. Your personal information is encrypted using this certificate when being transferred across the Internet.

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. It is important for you to protect against unauthorized access to your password and to your computer.

Security Tips for Our Customers:

  • Public Computers: If using a public computer or terminal, always log out and close the browser window when you are done.

  • Passwords: Keep your passwords private. When creating a password, use at least 8 characters—a combination of letters and numbers is best. Avoid using dictionary words, your name, email address, or other personal information that can be easily obtained.

  • Updates: It is recommended that you frequently change your password. This can be done easily by logging into your account.

  • Multiple Accounts: Avoid using the same password for multiple online accounts.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Compliance with Laws: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@minipallets.com.au or by mail using the details provided below:

 

Mini Pallets Australia PO Box 360 Unley, SA 5061